Given the options are limited in Fort Washington, the Tire Pros & Auto Center is likely the only reasonable option in the area. My experience was average, I was especially disappointed when the representative set an expectation to call or update me, and instead kept my car overnight without even calling me to inform me that they needed an extra day. Mind you, this was a simple rotor and brake pad switch on one wheel. The tech said they'd have it to me in the afternoon as I dropped off at 9AM, and instead I didn't receive my car back until 11AM the following day. This wouldn't have been an issue if they had of called to let me know status, and changed my expectation to receive my vehicle back the same day. As this was my first impression, if I can avoid going here in the future for my auto servicing needs I definitely will.
Bryant we are unhappy to hear of your dissatisfaction. We work hard to provide great service in which the prices reflect the quality of the service. If there is something, we could have done differently to make the experience more enjoyable for you, please reach out to us. We appreciate your feedback.
- Fort Washington Tire Pros and Auto Center